Club OMB Platform Transition
Frequently Asked Questions
Why is Club OMB moving to a new platform?
The new platform allows us to add more benefits for you like tiered rewards, better tracking of your benefits, and a more personalised experience.
Do I need to re-register for Club OMB on the new platform?
Nope! If you're already a Club OMB member, your account will automatically transition to the new platform. No action required from your side!
What happens to my existing rewards or loyalty points?
All your current rewards will carry over to the new platform. Nothing will be lost in the transition.
What is the new tiered system?
Our new tiered system will group members based on their purchases. The higher your tier, the more exclusive benefits you'll unlock.
Will all my purchases count toward my tier and points?
Yes, as long as you’re using the same email address that’s linked to your Club OMB account. To ensure your points and spend are tracked correctly, always make purchases while logged into your account.
Will the rest of the program stay the same?
Yes, most aspects of Club OMB will remain unchanged. You’ll still enjoy early access, special offers, and insider content, with new benefits added based on your tier.
Will my previous Club OMB codes still work?
Yes, your existing codes are still valid! They can be used as normal until they’re redeemed. If you have any issues using them, our customer service team is here to help.
