Let us buy it back
Have an O My Bag in your closet that doesn't get the wear it deserves? If you are based in The Netherlands, Belgium or Germany, then send it to us, we'll find it a new home AND give you a gift card for it. Talk about a win win!
Register your item and get an instant offer based on the model and its condition.
Use the pre-paid shipping label to send us your OMB, or drop it to our flagship store in De Pijp, Amsterdam.
Once we receive your OMB and confirmed the condition, your gift card will land in your inbox.
What can I trade in?
You can send us any fully leather or vegan alternative leather O My Bag item that is not embossed or customised in another way.
What if I'm not in Netherlands, Belgium or Germany?
We currently only offer trade in for customers in these countries.
What if my O My Bag is damaged?
Please let us know how it is damaged, and the trade in offer will be adjusted accordingly. But don't fret! Our expert repair service are usually able to get the item into a condition to give it a second life.
How do I know what condition to select for my item?
As good as new
Your OMB may have been worn a few times but has no visible signs of wear.
Barely used
Your product has been used a few times but is in near perfect condition.
Moderately used
Your OMB has minor signs of use like small scratches, and the leather has changed colour slightly, visible only on close inspection.
Used
Your OMB has visible signs of wear and tear like scratches and has developed a clear patina on the leather.
Incomplete
Grade your OMB as incomplete if it is missing one of its straps or other accessories it originally came with.
Damaged
If your OMB is damaged in any way like a broken zipper or the leather is ripped. Please leave us a note explaining the issue.
How will I be paid?
As soon as we receive your item and confirm its condition, your gift card will land in your inbox. You can spend the gift card online or at one of our two brand stores in Amsterdam.
How is shipping handled?
When you accept the trade in offer, you will be sent a shipping label to your inbox, along with shipping instructions. We ask you to send your item to our OMB headquarters within 14 days.
What if I don't know the style?
No worries if you don't know the name, you might be able to find it using our categories. If not, click the button saying you don't know, and our experts in house will identify it for you!
Where can I drop my OMB off?
When you register your trade in, you can select whether you want to send it to us or drop it off. If you select drop off, you can bring your OMB to our O My Bag Flagship Store:
Ceintuurbaan 117-H
1072EZ Amsterdam
What do I do if I want to send in multiple OMB items?
If you’re trading in multiple OMB items and want to send them all using one shipping label, simply follow these steps:
1) Register one item as a Post trade-in to receive a prepaid shipping label.
2) Register the remaining items as Store Drop-Off trade-ins.
Then you can pack all the items together and send them using the single shipping label. This helps streamline the process and ensures everything is properly registered!
