FAQ

Club OMB is our free loyalty program that’s all about rewarding your love for O My Bag. The more you shop, the more perks and benefits you score—directly with us. Easy peasy!

Joining is a breeze! Just log in to your O My Bag account, give consent to join the program, and you’re in. You’ll automatically start earning points with us right away.

The more you engage, the more you earn! Earn points with every purchase and by interacting with us in all kinds of fun ways. Check the full list of benefits above and see what rewards are waiting for you.

It’s super simple: for every euro you spend on eligible purchases, you earn points. Redeem those points as discounts on future orders or donate them to one of our charities.

Most of them do! All purchases on the O My Bag website and in our brand stores will count. Just make sure you’re logged in or tell the sales associate your loyalty details. Some exclusions apply, but we’ll let you know if a purchase doesn’t qualify.

If you return an item, the points earned from that purchase will be deducted from your account, fair and square.

If we have your birthday on file, expect a little surprise in your birthday month. You’ll get notified via email, so be sure to check our marketing emails!

Yes, they do. Points will expire 24 months after they’re added, so use them to treat yourself or donate them to one of our charities before they’re gone.

Share the love! Send your unique link to friends and family, and they’ll get a discount on their first purchase. You’ll receive points when they make a qualifying purchase. Easy, thoughtful, and rewarding.

You can use your discount code on any full priced item online or in one of our two Amsterdam stores. You can redeem a maximum of €50 per order.

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